Our advice services and current informations
Personal advice in our advice centers and in our main office
- We are currently holding on to the obligation to wear an FFP 2 mask as basic protection. Some of our consultation rooms are small and can not always ventilated during the consultation.
- Please arrange an appointment by calling our service telephone 030 226 260. A consultation without an appointment is not possible in our advice centers.
- Please stay at home even if you have mild symptoms of illness such as cough and fever or if the test is positive. We can also call you back at the agreed time for a telephone consultation. Please contact us in advance by telephone.
Telephone advice – contact-free and convenient – send us your documents in advance
As an additional safe advisory service, we offer contactless and comprehensive advice on the phone. You will be called back by our counselling lawyers and can discuss your matter in detail.
- Please make an appointment for a telephone consultation via our service telephone Tel. 030-226 260. We will call you back at the sheduled time.
- After making an appointment, please email us your documents at least two days before the consultation (to: unterlagen@berliner-mieterverein.de) and please include your surname and membership number in the subject line. For attachments, please only use the three common formats PDF, Office documents and JPEG
Our other advice offices
Many of our smaller offices are open again. You do not need to book an appointment to visit us here. Please wear an FFP 2 mask.
Short telephone consultation without an appointment
You can reach our telephone advice service for easy subjects from Monday to Friday 1 p.m. to 4 p.m. and Monday and Thursday from 5 p.m. to 8 p.m. on Tel. 030-226 26-152.
Please note that it is not possible to check your documents during the short consultation.
E-mail advice/written inquiries
Please send your e-mail request to unterlagen@berliner-mieterverein.de
or send us a letter to the Berlin Tenants’ Association, Spichernstraße 1, 10777 Berlin.
The current hygiene measures:
- Please wear a FFP 2 mask as basic protection
- You can also use our comprehensive advice over the phone
28.10.2022
