Attention! Please note!
Due to increasing risk of Corona infection –
tenancy law advice primarily and comprehensively by telephone
Corona and Tenant Advisory Services: We are open!
Dear advice-seekers, dear members!
It goes without saying that we are happy to advise and support you comprehensively in the current pandemic situation.
Due to the sharp increase in the incidence of infection and the high risk of contracting the disease as a result of the new mutation of the Corona virus, we consider further protective measures to be necessary for you as those seeking advice, but also for our staff. Therefore, personal tenancy law advice by telephone currently has top priority.
Take advantage of the non-contact telephone counselling –
make an appointment by phone: 030/22626-0
With comprehensive telephone counselling, you can receive contact-free and good advice.
Please use our service telephone 030-226 260 to make an appointment for a consultation callback from us. You will be called back at the agreed time by our counselling lawyers and can discuss your matter in detail.
For this detailed telephone consultation, please send us your documents by e-mail (to: unterlagen@berliner-mieterverein.de) at least two days before the consultation. Please include your last name and membership number in the subject line and use the three common formats PDF, Office documents and JPEG for attachments.
If you need to inspect documents but do not have the technical facilities to send us your documents digitally in advance, a personal appointment – in presence – at our counselling centres is possible as an exception. Please follow the instructions below to ensure that your consultation is safe and in compliance with the Corona protection measures.
Furthermore, the so-called 3 G rule applies in all our offices for visitors and those seeking advice.
1. G: You can gain access with a complete vaccination certificate (double vaccination + 14 days).
2nd G: If you have recovered from Corona, you can present a positive PCR test result from at least 28 days and at most six months ago.
If, on the other hand, the evidence of Corona infection was more than 6 months ago, a vaccination that took place at least 14 days before the visit to the counselling centre must be proven in addition to this test result.
3. G: Alternatively, you can also submit a negative PCR or antigen test result, but not a self-test. The test must not be older than 24 hours.
Personal consultations by appointment only
Personal counselling – whether by telephone or in presence – is still only possible by prior appointment by telephone.
Please make your appointment via our service telephone 030-226 260.
Only one individual can be counseled per appointment at the Frankfurter Allee Counselling Centre, unless you require an interpreter/assistance, in which case accompaniment is also possible there.
Arrangements for health protection
We have made the necessary arrangements for health protection at the counselling centres. If you have made an appointment to visit the counselling centre in person, we ask you to observe the following rules:
- Please stay at home if you have symptoms of illness such as a cough and fever or a positive test and use the telephone counselling service. This also applies if you have been tested and the result is still pending.
- Please arrive on time. Access to the counselling centre is only possible 5 minutes before your scheduled appointment in order to avoid contact.
- You must wear an FFP2 mouth and nose protection mask and keep a minimum distance of 1.50 metres.
p.p. Reiner Wild
– Managing Director –
06.01.2022
