From Monday to Saturday at the consultation centers and at the headquarter located at Spichernstraße 1.
For booking an appointment please call our service hotline 030-226 260
For online appointment please visit: https://mein.berliner-mieterverein.de
Emergency consultation without an appointment
Starting from August 1st, we offer consultations without prior appointment for urgent matters.
In case of more extensive consultation needs, we may ask you to schedule an additional appointment after an initial assessment. Joining the association is not possible immediately before emergency consultations. In case of high demand, we are happy to offer you an appointment.
For consultations in English, please make an appointment.
Emergency Consultation without an appointment at the consultation centers
Monday and wednesday: 10 am to 11 am and 5 pm to 6 pm
Tuesday and thursday: 5 pm to 6 pm
Saturday: 10 am to 11 am
There is no consultation on Wednesday mornings at the Altstadt Spandau consultation center. There is no consultation on Saturdays at the Bahnhofstraße Köpenick consultation center.
Our headquarter at Spichernstraße 1: Consultations are exclusively by appointment. No emergency consultation without appointment.
Additional consultation locations – without an appointment:
Consultations in our smaller consultation centers are exclusively available without prior appointment.
Phone and email consultation
We are happy to provide consultations over the phone and via email.